MOST FREQUENT QUESTIONS ANSWERED
We have created a list of our top questions and have answered each one to make sure if you have any of the similar questions you can find the answer here. If you have any other question that has not been answered on this page feel free to contact our support team and we will get back to you within 24 hours.
- What is Field of Fortune?
- Is it legal to play Field of Fortune?
- Am I eligible to play Field of Fortune?
- Which countries are accepted to play Field of Fortune?
- Can I use my account abroad?
- How do I register to play?
- Does it cost anything to register?
- On which platforms is Field of Fortune available?
- Do I need to download software?
- Do I need internet access to play Field of Fortune?
- What happens if my internet is disconnected during a game?
- How do I log in?
- How do I start playing?
- Is it possible to play Field of Fortune without paying?
- How do I make a deposit into my account?
- What is the minimum amount I can deposit?
- What currencies can I use?
- What payment methods do you accept?
- How do I change my payment method?
- Are there deposit and withdrawal limits?
- How do I make a withdrawal?
- Do you apply withdrawal fees?
- Are my personal details secure?
- Will you pass on my details to any third parties?
- Can I edit my user ID?
- How can I change my password?
- I've forgotten my username and password. What should I do?
- How do I close my account?
- Is it possible to reopen a previously closed account?
- Who should I contact if I have a problem?
- How can I sign-up for an account with Field of Fortune?
- What are the requirements for opening an account with Field of Fortune?
- Can I have multiple accounts to play game?
- How do I update my personal details?
- I have forgotten my account details and I do not have access to my email or mobile number. What should I do?
Field of Fortune is a very unique game which offers you the chance to discover and scan new lands, discover hidden natural treasures (such as Oil, Gas, Diamond and Gold) and earn REAL money.
Field of Fortune holds a gaming license from Malta. However, access to Field of Fortune may not be legal for residents or persons located in certain countries. It is your responsibility to review the online gambling laws in your country of residency. For residents of countries where online gambling is prohibited, we recommend playing our FUN version on Facebook.
In order to play the REAL Money game you must be 18 years of age or over. By opening an account you confirm that you are 18 years of age or over and that you are resident in a country where online gambling is legal.
Field of Fortune can be played in all countries where online gambling is not prohibited.
Yes, however only if you are located in a country where online gambling in not prohibited.
You can either register through the Field of Fortune site by completing the short and easy registration form or via your Facebook account.
Absolutely not! Registration is FREE.
Field of Fortune is available on all platforms and devices such as Desktop, Tablet & Mobile. All that is required is a web browser and internet connection.
No. Field of Fortune is a browser-based game. No download is required.
Yes, a Wi-Fi or cellular connection is needed however the game will continue to earn you money even when you are offline!
If you have already starting mining your fields and started to make money, the game will continue even when you are offline due to internet disconnection. If you are yet to scan any fields within your purchased plots you can always scan at a later time.
Enter your username and password at the login page which can be found on the top right of all pages.
Firstly, you need to ENTER your Island
Secondly choose your desired area
Thirdly, choose your desired plot
Fourthly, click on any field to start scanning it. But don’t forget to purchase the plot first…
Yes, you can play our FUN version using your Facebook account.
Go to the deposit page after logging into your account and follow the very easy instructions.
We recommend that you deposit enough to purchase at least one plot.
You can deposit and withdraw in multiple currencies.
We have multiple ways to deposit. You can choose your preferred payment method from our list of payment suppliers which can be found within your account.
Just click on the payment method you prefer and follow the instructions to make a deposit
You can choose to limit your deposit as you prefer. We do not impose any withdrawal limitations.
Providing that you have funds available to withdraw, just go to the Withdrawal page and follow the very simple instructions.
No. However withdrawal fees may be imposed by your payment provider.
Your personal details are highly secured via the utilization of SSL technology.
No. We adhere to a strict policy not to forward your details to any 3rd party, unless you specifically agree to do so.
In order to protect all Field of Fortune players, your user ID cannot be changed. We do however allow name changes due to spelling mistakes and name changes due to marriage or divorce. All other personal information can be managed and edited by logging into your account.
Log into your account and select the ‘Change Password’ option. You will first need to enter your existing password, followed by the new password you wish to change it to. Your password should contain a minimum of 8 characters and include a mixture of letters and numbers.
Follow the “Forgot Your Password” link at the login page and we will send a temporary password to your registered email address or mobile phone. Once you regain access you will then be able to change your password to one of your choosing. Alternately, or if you encounter any difficulty, please contact out customer support team who will be happy to assist you.
You can close your account at any given time. Send an email to our customer support team and we will close your account for you.
Yes. Send an email to our customer support team from your registered email address with your personal details and we will re-open your account.
If you have any questions or encounter a problem please send an email to our customer support team or send a message via the live chat app.
It is a very easy process and we only ask for the information which is required by law. To sign-up for an account with Field of Fortune just click on Get Started button on the top right of each page. The sign-up process is extremely quick and simple, allowing you to become a member of our site within minutes. By opening an account you confirm that you are 18 years of age or over and that you are resident in a country where online gambling is legal.
Providing that you meet the legal requirements, all that is needed is your device, an internet connection and a valid email address and telephone number.
Field of Fortune players are allowed one account, multiple accounts are not permitted. Any attempt to register more than one account will be considered as breach of our Terms and Conditions, your account will be suspended and any funds may be forfeited.
We advise keeping your account details up-to-date at all times. You can make any permissible changes by logging into your account or by contacting our customer support team.
35. I have forgotten my account details and I do not have access to my email or mobile number. What should I do?
If you forget your account details and you do not have access to your email or mobile number then you must contact our Customer Support Team, who will take you through a security check. Only once they can verify that you are the actual account holder can you regain access.